Is your Paloma gas geyser giving you problems anywhere in Gauteng? Whether it’s leaking, not heating water, making strange sounds, or failing to ignite, Gauteng Geyser Experts is your go-to team for fast, reliable, and expert repairs. We understand how frustrating it is to be left without hot water — which is why we bring over 20 years of hands-on experience right to your doorstep, with a commitment to safety, precision, and lasting results.
Our qualified technicians are experienced in repairing all Paloma gas geyser models, as well as other major brands like Rinnai, Bosch, Ariston, Dux, and Rheem. Whether it’s a faulty thermocouple, broken gas valve, pilot light issue, ignition problem, gas leak, or a pressure relief valve fault, we’ll diagnose and fix the problem quickly, using only quality parts and complying with SANS safety standards for your peace of mind.
We proudly offer Paloma gas geyser repairs across the entire Gauteng region, including Johannesburg, Pretoria, Centurion, Midrand, Sandton, Roodepoort, Randburg, Fourways, Soweto, Alberton, Edenvale, Bedfordview, Kempton Park, Benoni, Boksburg, Germiston, Brakpan, Springs, Mamelodi, and Pretoria North.
Wherever you are in Gauteng, trust Gauteng Geyser Experts to restore your hot water fast — with expert Paloma geyser repairs that are safe, efficient, and built to last.
Types of Paloma Gas Geysers We Repair in Gauteng– Brands and Models We Service
At Gauteng Geyser Experts, we specialize in repairing a wide range of Paloma gas geysers across Gauteng and surrounding areas. Whether you’re dealing with a minor issue or a complete system failure, our trained technicians are equipped to handle all Paloma models – old and new.
Paloma Gas Geyser Types We Repair:
We provide expert repairs for all configurations, including:
Paloma Tankless Gas Geysers (Instant Water Heaters)
Ideal for on-demand hot water in homes and commercial spaces. We handle ignition issues, fluctuating temperatures, water pressure problems, and more.Low-Pressure Paloma Gas Geysers
Commonly used in rural or low-pressure plumbing systems. We fix flow sensor issues, low flame, and inconsistent heating.Paloma High-Pressure Gas Geysers
Perfect for urban homes with strong water pressure. We repair overheating, valve leaks, and electronic control malfunctions.Indoor Paloma Gas Geysers
Typically installed in bathrooms or kitchens. We repair ventilation issues, flue blockages, and safety shutoff faults.Outdoor Paloma Gas Geysers
Weather-resistant units mounted outside. We service ignition systems, pilot lights, and regulator-related faults.
Popular Paloma Models We Service Include:
Paloma 16L Gas Geyser
Paloma 20L Gas Geyser
Paloma 26L Gas Geyser
Paloma PH Series (e.g. PH-16, PH-20, PH-26)
Paloma External/Internal Gas Water Heaters
Paloma Digital Control Models
And many more…
Signs Your Gas Geyser Needs Repair – What to Look Out For
Your gas geyser plays a crucial role in providing hot water for daily use, so when it starts acting up, it’s important to recognize the warning signs early to avoid major issues. Here are some common indicators that your gas geyser may need professional repair:
1. No Hot Water or Inconsistent Temperatures
If you’re not getting hot water or if the temperature keeps fluctuating, it may be due to problems with the thermostat, gas supply, or pilot light.
2. Unusual Noises
Popping, banging, or rumbling sounds often suggest sediment buildup or a faulty burner. These noises should never be ignored, as they can lead to long-term damage.
3. Water Leaks
Leaks around the unit or from the pressure relief valve could be caused by corrosion, damaged seals, or loose connections — all of which need urgent attention to prevent water damage.
4. Pilot Light Won’t Stay Lit
A pilot light that constantly goes out could indicate a malfunctioning thermocouple or issues with the gas supply — both of which impact safety and functionality.
5. Strong Gas Odor
A noticeable gas smell near your geyser is a serious red flag. It could point to a gas leak and requires immediate professional assistance to prevent hazardous situations.
6. Slow Heating
If your geyser is taking too long to heat water, it might be struggling due to a clogged burner or a failing thermostat.
7. Discolored or Smelly Water
Rusty or foul-smelling water may indicate corrosion inside the geyser tank or bacterial growth — both signs that a repair or replacement is needed.
8. Frequent On-and-Off Cycling
If the geyser keeps switching on and off repeatedly, it may be due to faulty sensors, a malfunctioning gas valve, or thermostat issues.
If you notice any of these symptoms, it’s time to call in the professionals at Gauteng Geyser Experts. Our qualified technicians can diagnose and fix any gas geyser issue quickly and safely, ensuring you enjoy reliable hot water without further complications. Don’t delay — early intervention can save you time, money, and stress.
Common Paloma Gas Geyser Problems We Repair in Gauteng– Causes and Solutions
At Gauteng Geyser Experts, we understand how frustrating it can be when your Paloma gas geyser isn’t performing as it should. Our trained technicians have years of experience diagnosing and fixing a wide range of issues across all Paloma models. Below are common problems we encounter, along with their likely causes and professional solutions.
1. No Hot Water
Cause: Faulty igniter, thermocouple failure, or blocked gas valve.
Solution: Replace faulty parts, clean burners, or reset the control system.
2. Geyser Not Igniting
Cause: Dead batteries, ignition module fault, or air in the gas line.
Solution: Replace batteries, inspect ignition, and purge gas line.
3. Water Temperature Fluctuates
Cause: Inconsistent water pressure or faulty thermostat.
Solution: Adjust water pressure regulator or replace the thermostat.
4. Overheating Water
Cause: Blocked heat exchanger or malfunctioning sensor.
Solution: Descale heat exchanger and replace damaged sensors.
5. Low Hot Water Pressure
Cause: Sediment build-up in pipes or blocked filters.
Solution: Flush the system, clean filters, or inspect plumbing.
6. Pilot Light Won’t Stay On
Cause: Thermocouple failure or gas supply issue.
Solution: Replace thermocouple and check gas pressure.
7. Strange Noises During Operation
Cause: Scale build-up or air in the water line.
Solution: Descale unit and bleed air from system.
8. Water Smells Bad
Cause: Bacterial growth due to infrequent use.
Solution: Flush the system and sanitize with approved treatments.
9. Unit Leaking Water
Cause: Damaged gasket or cracked internal component.
Solution: Seal leaks or replace worn-out parts.
10. Display Showing Error Codes
Cause: Various internal faults (e.g., ignition failure, overheating).
Solution: Diagnose based on code, repair or replace faulty components.
11. Burner Won’t Stay On
Cause: Faulty flame sensor or dirty burner.
Solution: Clean or replace the sensor and burners.
12. Soot Accumulation
Cause: Incomplete combustion or blocked flue.
Solution: Adjust gas-to-air ratio and clean flue pipe.
13. Geyser Turns Off Unexpectedly
Cause: Faulty thermostat or flue blockage.
Solution: Replace thermostat and inspect venting system.
14. Cold Water Sandwich Effect
Cause: Delayed ignition or water supply inconsistency.
Solution: Inspect control unit and ensure proper water flow.
15. Gas Smell Near the Unit
Cause: Gas leak in pipe or connection.
Solution: Shut off gas, locate and seal the leak, safety test entire system.
16. Rusty or Discoloured Water
Cause: Corroded pipes or tank.
Solution: Replace corroded components and flush system.
17. External Unit Freezing
Cause: Poor weather protection or inadequate insulation.
Solution: Add insulation or move unit to a more protected area.
18. Unit Clicking but Not Lighting
Cause: Faulty igniter or low battery power.
Solution: Replace igniter or install fresh batteries.
19. Water Too Hot at Low Flow
Cause: Poor modulation or blocked flow sensor.
Solution: Clean or replace flow sensor.
20. Pressure Relief Valve Leaking
Cause: Excess pressure or worn valve.
Solution: Replace PRV and check pressure regulation.
21. Control Panel Unresponsive
Cause: Electrical fault or moisture intrusion.
Solution: Inspect wiring, dry unit, and replace damaged components.
22. Fluctuating Flame Size
Cause: Blocked burner jets or gas pressure issues.
Solution: Clean jets and adjust regulator.
23. Error Code 11 – Ignition Failure
Cause: Faulty igniter or gas supply issue.
Solution: Replace ignition components and inspect gas line.
24. Error Code 12 – Flame Failure
Cause: Incomplete combustion or sensor failure.
Solution: Clean burners and replace sensors.
25. Error Code 14 – Overheat Protection Triggered
Cause: Blocked heat exchanger or sensor fault.
Solution: Descale and reset safety systems.
26. Error Code 16 – Water Temperature Too High
Cause: Thermostat or sensor issue.
Solution: Replace faulty sensor.
27. Burner Smells of Gas When Off
Cause: Leaky gas valve or line.
Solution: Inspect and repair all gas connections immediately.
28. Unit Keeps Resetting
Cause: Electrical instability or overheating.
Solution: Stabilize power supply and clean internal components.
29. Long Delay Before Hot Water Arrives
Cause: Poor plumbing layout or slow ignition.
Solution: Install a recirculation pump or optimize geyser location.
30. No Response After Power Cut
Cause: Control board reset or fuse blown.
Solution: Reset system, check fuses, and replace if necessary.